BY Nkosazana Ngwadla
Popular franchise KFC has announced the appointment of its very first black female General Manager for Africa – Akhona Qengqe – who will step into this role on 01 April 2023. She will replace outgoing GM – Dhruv Kaul, who is moving into a GM role for KFC Pan Europe.
Akhona’s experience, spans across multiple industries including petroleum, property, marketing, operations and convenience retail. She has also served as the Chairperson of the Board of the Franchise Association of South Africa.
Akhona is no stranger to KFC in Africa having started with the business in 2015 as Development Director, after which she was promoted to lead the brand’s Equity, Inclusion and Belonging (EI&B) agenda, before being promoted to Chief People Officer (CPO) for KFC Africa in 2020 and more recently, appointed to Chief Development Officer.
Not only has she moved up the KFC ranks with grace and rigour but, in partnership with the Leadership team, she has helped the KFC business navigate a disruptive pandemic which impacted not only business but also staff from a wellness and workplace perspective – a job she managed with humility, empathy and efficiency. More than this, Akhona has been central to the business’s development programmes – enabling a heart-led, high-performing people culture. Further to this, Akhona has been a spearhead for the KFC Add Hope programme and an advocate for creating access to nutritious meals, for those less fortunate – assisting the team in mobilising and driving this critical pillar of purpose for the business.
As a fierce advocate for gender parity and female empowerment, Akhona conceptualised and launched KFC Africa’s Women on the Move programme, which was created in 2021 as a transformative 12-month programme to equip women with tools and resources that will help them leverage their innate leadership qualities and fuel results within the KFC business locally.
